Available Workshops

Communication and Conflict Resolution Workshops for Professionals

Gain valuable tools and insights to navigate conflict and communicate confidently in the workplace.

Conflict Resolution Workshop Formats

NCRC is excited to help you build a training for conflict resolution! We offer in-person or virtual trainings, which are completely customizable. Each conflict resolution class is interactive, engaging, and led by experienced trainers with real-world experience.

Click the headings below to see workshops for different types of teams:

All Staff

Frontline Workers

Managers

The Exchange

Revolutionize your conflict management strategy.

The Client Connection

Give frontline employees the tools needed to communicate with frustrated or difficult clients effectively

The Artful Conversation

Learn how to effectively handle challenging one-on-one conversations.

The Art of Inclusive Communication

Examine inclusion and belonging in a collaborative and helpful way.

The Bystander Challenge

Harassment prevention through effective communication.

The Constructive Feedback Solution

Learn a strategic process to give constructive feedback to disruptive employees in a respectful and clear way.

The Art & Science of High Performance Teams

Create a team environment that is efficient, collaborative and successful.

Tactical Communications: Navigating Cultural Differences

Create a team environment that is efficient, collaborative, and successful.

The Art of Inclusive Communication 2.0

Take the journey to become an antiracist.

Culture, Communication, and Conflict

A certificate program for leaders navigating today’s workplace.

Dialogue in Divisive Times

Get tools to have productive, respectful conversations in the face of differences.

Communicate to De-escalate

Resources and workshops to help leaders de-escalate conflict and communicate effectively.

Meeting Facilitation

Meeting facilitation skills to help you effectively plan, manage, and conduct meetings, even when they’re contentious.

The Theory and Practice of Mediation

Meet basic requirements for mediation training.

Advance Your Career with Practical Conflict Resolution Training

Enhance your leadership and communication skills with conflict resolution workshops for professionals. Our expert-led sessions equip participants with actionable techniques to manage disputes, improve collaboration, and promote a healthy work environment.

What you’ll learn in NCRC workshops

The National Conflict Resolution Center’s trainings for professionals give you:

  • Proven strategies to navigate conflict and resolve workplace disputes.
  • Techniques to de-escalate conflict and diffuse tense situations.
  • Tips for giving respectful, constructive feedback.
  • Increased confidence to communicate with team members.

NCRC is proud to partner with organizations worldwide, including those in healthcare, higher education, legal, corporate, retail, and government sectors.

NCRC (National Conflict Resolution Center) official white logo

Why choose NCRC?

  • 40+ years of experience in mediation and conflict resolution training
  • Tailored programs for any workplace environment
  • Trusted by schools, businesses, and government agencies

Ready to Get Started?

For more information, please contact us: