CONFLICT MANAGEMENT and
COMMUNICATION WORKSHOPS
The following mediation, conflict management, and communication workshops are available as
open-enrollment courses or fully customizable, on-site courses.
Communication Workshops
The Exchange
Revolutionize your conflict management strategy.
The Client Connection
Give frontline employees the tools needed to communicate with frustrated or difficult clients effectively.
The Artful Conversation
Learn how to effectively handle challenging one-on-one conversations.
The Art of Inclusive Communication
Examine inclusion and belonging in a collaborative and helpful way.
The Bystander Challenge
Harassment prevention through effective communication.
The Constructive Feedback Solution
Learn a strategic process to give constructive feedback to disruptive employees in a respectful and clear way.
The Art & Science of High Performance Teams
Create a team environment that is efficient, collaborative and successful.
Tactical Communications: Navigating Cultural Differences
Create a team environment that is efficient, collaborative, and successful.
The Art of Inclusive Communication 2.0
Take the journey to become an antiracist.
Culture, Communication, and Conflict
A certificate program for leaders navigating today’s workplace.
Dialogue in Divisive Times
Get tools to have productive, respectful conversations in the face of differences.
Communicate to De-escalate
Resources and workshops to help leaders de-escalate conflict and communicate effectively.