Free Resources For
Workplace Leaders

Check out our library of FREE videos, webinars, and articles to help you address today's workplace challenges.

Go to Free Resources

Navigating The
Political Divide

Get Resources

Learn how to navigate polarizing issues while strengthening your work team with the Culture, Communication & Conflict Certificate

Learn more about our four key initiatives.

Click Here
PMA invite content

Free Speech vs. Hate Speech in Public Forums
Our President, Steve Dinkin,
discusses how setting clear standards of
conduct will lead to respectful speech



Join us for our informative community events and expand your knowledge!


Conflicts arise in every aspect of life—at home and work, in classrooms, and in communities. When effective communication strategies reveal common ground, people are empowered to overcome differences. The National Conflict Resolution Center (NCRC) provides services and training that transform conflict into resolution.

NCRC works with thousands of individuals across the globe to help resolve conflicts at all levels of society, through our unique and effective training programs. NCRC also offers mediation services for the public and legal community; and conflict resolution services for community-based disputes.

We provide the resources, training, and expertise to help people, organizations, and communities manage and solve conflicts, with civility.


The National Conflict Resolution Center’s Training Institute is uniquely qualified to equip you with dispute and
conflict resolution skills to bring you peace of mind.

Training Institute Clients

What Training Interests You?

The Bystander Challenge

This workshop examines a bystander’s role in decreasing inappropriate communication and behavior in the workplace.

Become a Mediator

Learn the best techniques in mediation and interest-based negotiation with our programs designed for mediators!

All Workshops

NCRC’s mediation and conflict resolution training workshops are available as open-enrollment courses or customized on-site courses.


Mediation is a conflict resolution process in which a neutral mediator guides the parties through constructive discussion and negotiation of their issues to reach a mutually acceptable resolution. West Coast Resolution Group, a division of the National Conflict Resolution Center, has one purpose: to provide exceptional and affordable mediation services to the legal community. NCRC also offers pro-bono mediation services for select community cases, which are described more under “Community Services”.

Do You Need Mediation?

About WCRG

As a division of NCRC, The West Coast Resolution Group has one purpose: to provide exceptional and affordable mediation services to the legal community.


The West Coast Resolution Group is a collective of experienced neutrals with extensive experience mediating a variety of cases.


Professionals in the legal community can take our conflict resolution workshops and learn the nuances of the mediation process from experienced neutrals.

Ready to Get Started?

For more information please contact Veronica Montenegro


NCRC hopes to strengthen its “Empowering People & Transforming Cultures” mission through no-cost mediation for community-based disputes and three other key initiatives: Avoiding the Pipeline to Prison, the Galinson Campus Civility Program, and the Empowerment Initiative.

Ways We Strengthen the Community

Restorative Practices

Center for Community Cohesion

Key Initiatives

Community Mediation