Give Time, Not Just Gratitude
November 9, 2026
Giving thanks gets plenty of attention this time of year, and for good reason. But we’ve been thinking outside the box about gratitude, and believe that giving goes beyond a “thank you.” One of the simplest ways to show people you care and appreciate them is by giving time. That can be giving your time ... Read more
Turn Down the Heat on Political Disagreements
November 2, 2026
Political disagreements heating up around you? Learn how a neutral story and one good question can de-escalate tension and help people truly listen.
De-escalation Strategies for Frontline Workers
October 26, 2026
Learn de-escalation techniques for frontline workers from an NCRC trainer, so you can calm yourself first, listen for the real need, and stay to connect.
How to De-escalate Conflict Between Employees
October 20, 2026
Learn how to de-escalate conflict between employees with active listening, reflecting what you hear, and finding the need beneath the complaint.
How to De-Escalate an Argument at Home: A Lesson from an NCRC Trainer
October 12, 2026
Learn how to de-escalate an argument at home with three simple moves: pause, recap what you heard, and offer genuine appreciation before you respond.
How to De-Escalate an Upset Person
October 5, 2026
For many of us, our first instinct when someone is upset with us is to defend ourselves and explain our side. We may walk through our reasoning, timeline, and the results, hoping things will calm down. But often, when we’re caught in a cycle of explaining our side, conflict escalates. If you want to de-escalate ... Read more
What to Say in Conflict: How to Adapt Your Words to Different Communication Styles
September 28, 2026
Learn what to say in conflict with direct and indirect communicators, plus simple phrase swaps that can help calm tense conversations at work.
How to De-Escalate Conflict Using Communication Styles
September 11, 2026
Learn how to de-escalate conflict at work by understanding communication styles, plus 4 practical tips to calm disagreements before they spiral.
Direct vs. Indirect Communication Styles at Work
September 9, 2026
Direct and indirect communication styles shape how conflict shows up at work. Learn what each looks like and how to bridge the gap.
Back-to-School Conflict Resolution Tips for Teachers
August 21, 2026
Back-to-school stress is real. Get 3 practical conflict resolution tips to help teachers start the year strong.
Back-to-School Communication Tips to Ease Stress and Prevent Conflict
August 18, 2026
Back-to-school season stirs up big emotions for parents, teachers, and kids. Get practical communication tips to ease the transition and prevent conflict.
How to Prepare Your Kids for Conflict This School Year
August 18, 2026
Learn how to prepare kids for bullying and conflict as we explore the transition to the new school year.