Communicate to De-escalate

Communicate to
De-escalate

Resources and workshops to help leaders
de-escalate conflict and communicate effectively.

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De-escalation Training: Why It’s Important

Whether it’s at work, school, or in the community, we’ve all seen a rise in divisiveness that often sparks larger conflict. When emotions intensify, conflict can often escalate, leaving people more at odds than they were before.

Learning de-escalation techniques will prepare your team to navigate difficult conversations and maintain safety, respect, and dignity for everyone involved, while helping to slow down, reduce, or prevent further conflict.

Who is De-escalation Training For?

De-escalation strategies can be useful for anyone working or volunteering in potentially divisive or high-risk environments where conflict can occur. This includes:

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Law enforcement.

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Government roles that interface with the public.

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Healthcare (nurses, doctors, administrative staff).

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Schools and school districts (teachers, administrative, students).

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Workplaces.

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Property management.

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Election workers.

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Community organizations like HOAs.

Learn to De-escalate with NCRC

The National Conflict Resolution Center (NCRC) brings 40 years of training experience using our ART communication strategies:

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Active Awareness

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Responding Respectfully

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Troubleshooting Together

Learn verbal and non-verbal de-escalation techniques through interactive trainings that can be customized for your team in either a virtual or in-person setting.

Ready to Get Started?

For more information please contact Allison Patterson