Conflict at work is common and inevitable: different personalities, communication styles, and backgrounds all trying to collaborate and be productive. That’s challenging, but it also presents opportunities to grow from the challenges and conflicts between employees. A 2024 Perceptyx study of more than 2,000 workers found that 9 in 10 were experiencing some kind of … Read more
Learn how to de-escalate an argument at home with three simple moves: pause, recap what you heard, and offer genuine appreciation before you respond.
For many of us, our first instinct when someone is upset with us is to defend ourselves and explain our side. We may walk through our reasoning, timeline, and the results, hoping things will calm down. But often, when we’re caught in a cycle of explaining our side, conflict escalates. If you want to de-escalate … Read more
Learn how to de-escalate conflict at work by understanding communication styles, plus 4 practical tips to calm disagreements before they spiral.