Did you know that More than 20% of all San Diegans cOme from a different country?

If you’re serving people from other countries, it’s important to learn effective communication strategies so you can build trust and credibility in the community.

Taking the Tenant Connection* training from the National Conflict Resolution Center’s (NCRC) Training Institute can help you foster better communication with your tenants and enhance your property management skills by learning:

• Cross-cultural communication.
• How to de-escalate conflict.
• How to avoid discrimination issues.