Workplace Communication Training for Managers
A communication certificate for leaders navigating today’s workplace challenges.
Today’s workplaces face complex challenges from team conflicts and miscommunication to policy changes and economic uncertainty. These challenges make workplace communication training for managers essential for building more cohesive teams while enhancing professional development.
The Culture, Communication, and Conflict Certificate Program for managers gives you the practical tools to strengthen communication, lead meetings, navigate conflict, and provide respectful feedback.
At the end of the training, you’ll receive a management communication certificate and qualify for continuing education credits through the HR Certification Institute®.
Whether managing teams, addressing conflict, or guiding collaboration, this program provides the communication tools managers need to succeed.
Next Workshop
May 2026
May 7, 14, 21, 28Every Thursday from 1 pm to 3 pm (PDT)
Trainers:
Mahealani Yoshida and Jina Virtue
Regular Price: $1250
Upcoming Virtual Workshops
Our virtual workshops are live via Zoom with opportunities for active participation. You’ll get to hone your communication skills and engage in thoughtful dialogue during interactive breakout sessions, facilitated discussion time, and Q & A.
May 2026
May 7, 14, 21, 28Every Thursday from 1 pm to 3 pm (PDT)
Trainers:
Mahealani Yoshida and Jina Virtue
Regular Price: $1250
August 2026
August 4, 11, 18, 25Every Tuesday from 9 am to 11 am (PDT)
Trainers:
Carol Brookins and Alberto Bautista
Early Bird Price: $1000
Until 07-03-2026
Regular Price: $1250
October 2026
October 8, 15, 22, 29Every Thursday from 1 pm to 3 pm (PDT)
Trainers: Mahealani Yoshida and Toni Herndon
Early Bird Price: $1000
Until 09-07-2026
Regular Price: $1250
What you’ll learn in the manager communication training program
In this workplace communication training for managers, you’ll gain practical skills to:
- Guide productive conversations.
- Manage conflict in the workplace.
- Deliver feedback and difficult messages with clarity and professionalism.
- Lead a diverse team.
- Build trust and engagement through active listening and empathy.
- Solve problems as a team and have solutions-focused discussions.
Benefits of communication training for managers
- Create a positive workplace culture where employees are excited to participate.
- Less tension among team members
- Improved interdepartmental communication
- More confidence when navigating difficult conversations and workplace conflict
- Get a management communication certificate that supports leadership development
Who is this training for?
Whether you work for a large organization, a small company, or run your own business, communication training is a worthwhile investment. We proudly support workplace leaders of all types, including:
- New and experienced managers.
- Human resources professionals.
- Ombudsmen.
- Teachers and school administrators.
- Leaders in higher education.
- Healthcare.
- Government.
Communication training options
NCRC offers flexible training options to support leaders through our Certificate Training Program. We offer this program as a virtual course via Zoom throughout the year.
If you’d like to bring this training to your organization, we can work with you to customize a virtual or in-person training for your team. Contact us today to learn more!
Testimonials
“This program gave our managers the communication tools they needed to address conflict and lead more effectively.”
— Organizational Leader
“The leadership communication training helped our supervisors build stronger relationships with their teams.”
— HR Director
Frequently Asked Questions (FAQ)
Workplace communication training for managers teaches you to confidently guide important conversations, navigate conflict, boost team productivity, and enhance workplace culture.
Managers, supervisors, and team leaders who want to enhance workplace communication and build trust with team members.
A management communication certificate recognizes that you completed training focused on communication, leadership, and conflict management.
Yes. The Certificate Training Program for managers is available in both in-person and virtual training formats.
Cancellation Policy
Participants may withdraw their registration and request a full refund up to 2 weeks before the start date of the first session. After that, registrations are non-refundable. Participants may also switch their registration to a future date, one time, at no charge. Switching dates more than once will incur a $50 processing fee for each change. Switching dates voids the ability to cancel up to 2 weeks before the training date and the registration fee then becomes non-refundable.
This Program has been pre-approved for 2 credit hours toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).