Theory and Practice of Mediation
A mediation workshop to help you mediate all types of cases, no matter what your role or job title.
In mediation, a neutral third party helps people reach consensus on their own by exploring the underlying interests and issues that can stand in the way of problem-solving. Through frank, respectful conversations, solutions can be found.
No matter what your professional background, mediation training is a valuable learning opportunity that will help you become an effective, third-party neutral who helps mediate tough conversations.
The Theory and Practice of Mediation is a 40-hour mediation training course that’s based on the National Conflict Resolution Center’s 40+ years of experience offering mediation services. It teaches you mediation theory and our 6-step mediation process, which will help you become a better communicator in all areas of your professional life.
Next Workshop
August 2026
Dates: August 10 – 14, 2026Time: 8:30am – 5pm PDT
Regular Price: $2500
Upcoming Virtual Workshops
This is a 5-day, 40-hour course offered virtually via Zoom with 2 hours for lunch and work/study each day.
What you’ll learn in mediation training
By the end of this 40-hour mediation training course, you’ll learn:
- To use conflict and mediation theory.
- Essential communication strategies during mediation.
- To recognize bias and work to overcome it.
- How to respectfully manage emotions that arise during mediation.
- Conflict theory.
- To skillfully mediate in various settings and different types of cases.
- Mediator ethics.
- Managing the negotiation.
- Stages of mediated problem-solving.
- Drafting agreements.
- The role of attorneys, advisors, and dispute resolution professionals.
Who is mediation training for?
The Theory and Practice of Mediation isn’t just for professional mediators or attorneys. It’s a valuable course for anyone who wants to improve their communication skills and effectively manage and resolve conflicts in their workplaces and communities.
Training clients include:
- Professionals interested in becoming mediators.
- Human resources professionals.
- Managers, supervisors, and team leaders.
- Legal professionals and advocates.
- Educators and school administrators.
- Community leaders and nonprofit organizations.
- Individuals seeking a mediation training course for career development.
Can I get continuing education credit?
The Theory and Practice of Mediation qualifies for the following credits and requirements:
- This course meets all training requirements nationwide for court mediators.
- Approved for 27 MCLE credit hours by the State Bar of California
- Pre-approved for 40 credit hours with the HR Certification Institute® (HRCI®)
How our mediation training course works
The Theory and Practice of Mediation is an online mediation training course that gives you the flexibility to receive training from anywhere in the world.
To register for an upcoming cohort or get information about mediation workshops, contact Holly Sullivan at hsullivan@ncrconline.com.
Gene
Real Estate Advisor/Mediator Coldwell Banker Realty
What a fantastic course! I have attended many of these types of classes and never once did I think to myself, “Please let the break get here!”
I loved the amount of role play and practice. I searched all over for programs, and I couldn’t be happier with my choice.
Thomas Walker
Principal
Walker Dispute Resolution Group LLC
This was one of the most rigorous and well-designed professional trainings I have taken. The course struck an excellent balance between theory and intensive practice, and it made clear that mediation is a discipline that requires preparation, judgement, and humility.
The simulations were challenging in the right way and forced real skill development rather than passive learning.
Frequently Asked Questions (FAQ)
A mediation training workshop teaches participants how to guide structured conversations that help individuals resolve conflict and reach mutual understanding.
This training combines instruction about the foundational concepts of mediation with real-life practice and scenarios to build your mediation skills.
Yes. This program is designed as a comprehensive 40-hour online mediation training course with both instruction and applied learning.
Anyone interested in conflict resolution or being a mediator, including HR professionals, managers, educators, and legal professionals.
Cancellation Policy
Participants may withdraw their registration and request a full refund up to 30 days prior to the workshop date. After that, registrations are non-refundable. Participants may also switch their registration to a future date, one time, at no charge. Switching dates more than once will incur a $50 processing fee for each change. Switching dates voids the ability to cancel up to 30 days prior to the training date and the registration fee then becomes non-refundable.